We offer the convenience of healow TeleVisits!

Enjoy the quality of an office visit, without leaving your home.

A doctor sitting next to a little girl.

What is telemedicine?

Telemedicine uses the most up-to-date technology to bring quality medical care to you wherever you are. With telemedicine, healthcare professionals can address their patients’ needs remotely for many common conditions and ailments.

When, why, and how to use healow TeleVisits 

  • For convenient, quality care-at work, at home, or on the road
  • See your physician for non-emergency and follow-up care
  • Avoid the expense of travel, time off from work, or hiring a babysitter 
  • Prevent exposure to potentially contagious patients 
  • TeleVisits are easy - use your smartphone, laptop, or P.C.

What is healow?

healow is a platform that allows patients and providers to stay engaged and help patients take charge of their health. In addition to TeleVisits, healow offers Patient Engagement tools and trackers, Kiosk check-in, and online appointment booking.

A woman sitting at a table with two laptops.

How do I participate in TeleVisit?

The first step is to call and schedule it with your provider 

For many people today, telemedicine is a convenient and effective way to see their healthcare provider. Before beginning your TeleVisit, make sure that you: 

  • Have an active Patient Portal account, with a username and password 
  • Set aside a secure, private location

To begin with, Televisit, follow these easy steps:

  • 1 “Arrive early” by logging in to your Patient Portal. If you can’t access the Portal, you can also begin your appointment through the reminder link sent to your email. 
  • 2 Click “Join Televisit” in your patient dashboard (or email reminder). 
  • 3 Fill out any patient questionnaire, and provide requested personal information.
  • 4 Click “Proceed” to check your computer’s speed and ability to support a TeleVisit. If your computer does not have a webcam (most do), you will need to attach one.
  • 5 Click “Start TeleVisit” to enter the virtual waiting room. 
  • 6 Your physician will begin the face-to-face TeleVisit, and disconnect when the visit ends.

***If you experience any technical problems or have questions about the Televist process, first look at the Televisit help file at the bottom left on your Patient Portal. If you still need any additional help, we offer free live chat support, accessible at the bottom of the Televisit help page.

Two women in blue scrubs standing next to a wall.